This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Your feedback helps us make things better, so please let us know what you think.
Find out more about the role below.
The salary for PCSOs starts at £23,694 per annum rising to £24,807 in two annual increments, plus further payments for working unsocial or irregular hours.
You will need a Level 2 qualification in Maths and English and you will need a Level 3 qualification.
If you do not have a Level 3 qualification your application will be assessed in other ways by our recruitment team and university partners.
Please read the educational requirements section below for more information.
Level 2 qualifications
You will need level 2 (GCSEs) in English and Maths graded 9-4/A*-C or equivalent qualification
If you do not hold these qualifications, you can obtain Level 2 (Functional Skills) free through a training provider, such as New College Swindon or Wiltshire College & University Centre:
Level 3 Qualifications
You will also need a Level 3 Qualification, such as an A level at Grade E and above or an equivalent qualification totalling 16 UCAS points.
If you do not have this qualification, the University of South Wales will set an assessment paper to assess if you have the ability to pass the assignments you will be given during your initial training at the higher level. This Level 3 equivalent assessment will take place during the initial assessment process.
Go to the Gov.uk website for more details on the nine qualification levels
The College of Policing, in partnership with higher education providers, has developed a full national curriculum to support PCSO learning, accredited to a Level 4 Higher Education Certificate in Community Policing Practice.
We are delighted to be working with the University of South Wales to co-deliver the new specialist PCSO training.
We are one of five police forces in the South West and Wales partnering with the University and have been co-delivering Police Officer training with them since June 2020.
The apprenticeship takes 12 to 15 months to complete, with a mix of classroom learning, observation, 1:1 tutorship and practical experience.
All training takes place in Wiltshire and consists of:
Applications can be accepted at the age of 17, providing you will be 18 by the time you are expected to start and have achieved the required qualifications. There is no upper age limit for applying to the police service. However, a PCSO is demanding physically and mentally and you will need to be reasonably fit and in good health. We welcome all ages - a diverse workforce reflecting the communities we serve is the best way to be effective. No matter your age, you bring important skills and perspectives that are key tools for being a PCSO.
You must be a British citizen, an EC/EEA national or a Commonwealth citizen or foreign national with no restrictions on your stay in the United Kingdom.
As we need minimum three years residential history in the UK to be able to complete background checks, foreign nationals and UK citizens who have lived abroad may have to wait some time for security and vetting clearance.
A number of crimes will mean a definite or likely rejection of your application, including anyone who has received a formal caution in the last five years, committed a violent crime or public order offence. If you are at all unsure, get in contact and ask.
Tattoos are very common; all tattoos that are reviewed to check appropriateness. Images that are grotesque, violent, have a strong religious or political connection or would undermine the dignity and authority of your role would not be acceptable.
Applicants will have their financial status checked. These checks are carried out because police officers have access to privileged information, which may make them vulnerable to corruption. Applicants with who have had County Court judgements or may be on a Debt recovery plan will be assessed on a case by case basis. If you have any concerns please ask before applying for more information.
To ensure you are fit enough for the role, you will undertake a fitness test. We are looking for no more than the minimum standard needed to enable you to work effectively as a PCSO. You will be given help to improve your fitness and if you prepare yourself properly, there is no reason for you to fail. You will need to complete personal safety training (PST) every year. It is your responsibility to keep yourself fit at all times.
PCSOs can encounter stressful situations, trauma, physical confrontation and work long hours on shifts. They need to be resilient enough to cope with the demands and pressures of police work. Applicants must therefore be in good health mentally and physically to undertake their duties. You will undergo a medical examination to ensure you meet the health standards required.
Applicants will have their eyesight tested at the medical assessment stage. You may be asked to go to an optician to have your eyes tested and the eyesight form filled in. Failure to pass this test will lead to rejection.
You will need a full UK manual driving licence. You can ‘apply’ without a driving licence but you will need a full UK manual driving licence (not a provisional licence) before you start your training which is approximately 4 months after applying.
You can apply to more than one force at a time if you wish.
To work for Wiltshire Police you need to be successfully vetted.
The following information will help you work out if you are eligible.
If you have any further questions please contact the recruitment team.
Our recruitment officers can answer any questions you may have and offer any support you need throughout the process.
Successful applicants are subject to vetting prior to appointment. Please note there are different vetting levels depending on the type of role you are applying for, with some exceptions including individuals who work in the armed forces or government services.
Minimum number of years' residency in the UK
Recruitment Vetting (RV)
Management Vetting (MV)
Non-police personnel vetting (volunteers/contractors) (NPPV)
Counter-terrorist check (CTC)
Security check (SC)
Developed vetting (DV)
You will be expected to detail all convictions and cautions (including those spent). Police National Computer (PNC) records will be checked and any omissions could affect the outcome of the vetting process. This will be reviewed on a case by case basis. This information will NOT be divulged to your family, employer or Wiltshire Police manager. For more information please visit the Home Office guidance on recruitment.
All applicants need to have resided permanently in the UK for a minimum of three years prior to applying. However if you have resided outside the UK for a time but can provide sufficient information to enable meaningful checks to be conducted in relation to that period, we will consider your application alongside the information you provide.
Applicants will not be considered if they have an existing County Court Judgement (CCJ) or have been declared bankrupt in the last three years.
Take a look at our S.T.A.R guidance before you start your application. We offer it as a simple guide to help you structure your answers - you don't have to use this technique in your application form but it may help you to organise your responses to the questions.
We welcome everyone from our diverse communities across Wiltshire and Swindon. We are keen to encourage people from ethnic minorities to apply to become Police Community Support Officers to reflect our growing skilled, diverse communities in our Staff and Officers. You will be supported through the application process by our Positive Action Team, please e-mail the team for further information [email protected]
All you need to know about the recruitment process is on our website. If you still have questions, please use the Contact recruitment form. We aim to respond within 48 hours.
You may apply when you are 17 provided you will be 18 by the time you are expected to start training
Individuals currently serving in the Armed Services should contact us via your assigned Job Coach. We can offer you support through the Armed Forces Covenant.
You must be physically fit and healthy to perform policing duties safely and effectively. You will need to pass a physical fitness test and a full medical examination as part of the recruitment process.
Applicants must have resided in the UK for a minimum of three years prior to applying, and for vetting purposes they must have lived here for three years (for recruitment vetting) and up to five years (for management vetting). British citizens who have been out of the country for more than six months must, in addition, obtain a letter of good conduct from the country or countries they have resided in.
Leave will not be granted during the initial training and tutorship phase unless in extenuating circumstances. Please consider this if you are thinking of booking a holiday.
You need to be a British citizen or a citizen of a country that is a member of the European Economic Area or Switzerland, or a Commonwealth citizen or foreign national who is resident in the UK and free from restrictions.
Not necessarily. Tattoos are not acceptable if they are particularly prominent, garish, offensive or undermine the dignity and authority of the role. If you have tattoos that are visible on your arms, neck, face and hands, you will need to make a declaration that you have a tattoo within the eligibility section of the application form.
We will ask you to send in two photographs of each tattoo (one distance photograph clearly showing where on the above body area the tattoo is located and a second close-up photograph that we can use to assess this against our standards). Each application will be considered on a case by case basis.
You don't have to have a licence to apply to become a PCSO, but you will need a full UK manual driving licence (not a provisional licence) before you start training.
Wiltshire Police will need to assess the motoring offence. However, if you have more than six penalty points on your driving licence, you will not be eligible to apply to join Wiltshire Police student officer.
Any financial issues / problems must be declared and will be judged on an individual basis. You must declare all previous cautions, convictions or any involvement with the police. The circumstances of the offence will be considered carefully.
Not necessarily. We will look at applicant circumstances on an individual basis. We understand that how we may have acted in the past is not always a reflection on our character years later. If you are unsure of your eligibility to apply, please contact our recruitment team to discuss in the first instance.
Any significant changes in personal circumstances during your application, such as permanent partner, new residents at your home, change of address, arrests, cautions or convictions or association with criminals should be notified to People Services.
Yes, you will indeed need to be vetted again as you will now be vetted for the role of PCSO whereas your current vetting is only valid for the role you are currently doing.
If vetting clearance is refused, you will be advised, although specific reasons will not normally be given to protect the confidentiality of others and the security of Wiltshire Police. However, you can request a review, which is carried out by a person independent of the vetting decision marker.
This will be used to eliminate you from any crime scenes when you are appointed as an officer.
It will depend upon the nature of the medical condition. If you require reasonable adjustments, you will need to provide a full physiological report for the College of Policing to grant reasonable adjustments. This report would normally be from a medical specialist, such as a medical doctor or psychologist with expertise in the area of the impairment. School reports are not accepted. Please read the College of Policing's guidance on reasonable adjustments. All new officers will also undergo a medical assessment with our Occupational Health Unit which you will need to pass to be eligible to join Wiltshire Police.
Click here for our vision standards.
Yes, people with colour blindness can apply to become a PCSO; however, there is a standard you have to reach as part of the medical assessment if you are colour blind. You are restricted from certain roles, such as roads policing or firearms. If your colour blindness is monochrome, you are not eligible to apply.
Yes. We welcome applications from people with disabilities as defined by the Equality Act 2010. If you consider yourself to have a disability, please inform us of the type of reasonable adjustments you might need to assist you in participating in the recruitment and selection process. We will try to make the reasonable adjustments required where practicable.
Yes. We will look at each case on its merits and take guidance from our Occupational Health Unit.
Yes, providing your diabetes is under control. Your doctor will need to supply a medical report for clarification.
Yes. However, to allow reasonable adjustments to be made, such as extra time for your academic studies, you will need to provide us with a full comprehensive professional dyslexia report.
Candidates who are successful following the assessment centre and final interview, and have a BMI of 30 or above will be contacted by Occupational Health and asked to provide evidence of their body fat composition; if this does not exceed 25% for male candidates and 35% for female candidates they will be permitted to progress to the medical stage. Those with a body fat percentage of >25% will be deferred until they reach the required level.
No. There is no minimum or maximum height restriction.
No. For you to progress to the next stage, you must pass all parts of the fitness test. If you do not pass the test at your first attempt, you will be allowed to retake it after a period of training. If you fail to pass the test after three attempts, your application will fail and you will not be eligible to reapply for six months.
The Chief Constable reserves the right to post you anywhere in the Wiltshire Police area. Your posting will be decided according to the operational need in each area at the time of your appointment. You will be posted to a hub after initial training and you will be able to ask for three preferential hubs. They will be taken into account when posting, but ultimately it will be decided on operational needs.
Police staff work a 37-hour week. A shift pattern may consist of early shifts, late shifts and night shifts, bank holidays and weekend working. Operational demands may require your assigned shift / rest day to be cancelled and re-scheduled at short notice. There are opportunities to volunteer for overtime, particularly when there are major events taking place. On occasion there could be circumstances where you will be asked to work out of county, but you will be given advance notice.
University of South Wales Course Handbook