Request a collision report
Please note: if you submitted a road traffic incident report on this site, you'll be able to download a copy of your report once you've submitted it. That report is a collision report. You can then send that report to your insurance company or solicitor.
If you're a solicitor or an insurance agent, you can apply, on behalf of your client, for a copy of any existing collision reports the police have made or hold. Find out more about the types of reports that can be requested.
Individuals can also apply for collision reports if they're representing themselves in civil proceedings.
Before you apply, you'll need the police reference number or the registration number of the vehicle involved in the collision. The police reference number will be in one of these formats:
- A NICHE RMS Occurrence number, which is 11 digits long and starts 54 then with the year (two digits) of the incident report.
- A call log reference number, often called a STORM number, which will start POL-yyyymmdd- and end with a four-digit number.
How to apply
Fill in the 'Request a collision report form' below and email it to us or post it to the following address:
Collision Records Dept
Gablecross Police Station
Shrivenham Road
Swindon
SN3 4RB
Please make sure you complete all the fields on the form, including you or your client's vehicle registration number if you don't have the police reference number.
Less information filled out in the initial search form can cause considerable delays in requests being fulfilled.
Collision reports can be released prior to the completion of the investigation if certain criteria is met around the case. However, in most cases due to backlogs, the case may be finalised prior to the release of the collision report.
Please note, collision reports are supplied at the discretion of the chief constable.
Any information we send you is the copyright of Wiltshire Police and is only for the investigation and settlement of a claim following an accident.
Any unauthorised reproduction of this information is contrary to the provisions of the Copyright, Designs and Patents Act 1988.
Unauthorised disclosure of this information may contravene the Data Protection Act 2018.
Costs
The initial admin search fee is £31.00 (this payment is required to start your request).
After we've received your initial admin search fee, we'll contact you with an update about what reports we can supply and details of any additional payments that need to be made (See fees for further documents). Not all documents will be available for every collision, wait to be sent further costings letters which will be sent upon confirmation of the admin search fee being received.
Payment
We only accept BACS payments. Please follow these steps using the details shown.
Step 1: Make your BACS payment
Account name: Wiltshire PCC
Account number: 91460064
Sort code: 40-44-33
Bank: HSBC UK BANK PLC
Bank address: 45 The Market Place Devizes. SN10 1HZ
IBAN: GB63HBUK40443391460064
When paying by BACS please put the collision reference number in (starting RTC) as the payment reference. Any other reference will cause delays. If you don't have this, use the vehicle registration number as the payment reference, starting RTC.
Step 2: Send us your remittance advice
Please email a copy of the remittance to our Finance department quoting the collision reference number (starting RTC), the date of the incident and you or your client’s full name.
Step 3: Send in your form
Once your BACS payment has been submitted, please email us with your completed form so that we can action your request as soon as possible.
How long does it take?
If you're requesting a copy of the collision report, it can take up to 6 months from the date we receive your payment. Emails and payments are dealt with in a strict date order.
Contact us
If you have any queries, please email us.