Bradford on Avon Rural

Inspector Ho Tsang is the Neighbourhood Policing Inspector responsible for overseeing the policing teams across Trowbridge, Melksham, and Bradford-on-Avon.

With 20 years of service in Wiltshire Police, Inspector Ho Tsang began their policing career in 2005 in Swindon. As a Police Constable, they gained a wide range of frontline experience in Response Policing, the Burglary Team, and the Volume Crime Team.

In 2018, Inspector Ho Tsang was promoted to Sergeant, serving on the Response Team in Chippenham before moving to the Neighbourhood Policing Team covering Chippenham and Calne. Their time working in both urban and rural areas has provided a broad perspective on the diverse challenges and opportunities within community policing.

Promoted to Inspector in 2021, Inspector Ho Tsang took on the role of County Duty Inspector, managing Response Policing teams across a wide area from Royal Wootton Bassett to Salisbury. In 2023, they became the Custody Inspector for the force, with responsibility for custody operations across Wiltshire, before joining the Neighbourhood Policing Team in April 2025.

Inspector Ho Tsang is a passionate advocate for community policing. They are committed to strengthening community engagement and fostering strong partnerships with both local residents and other agencies. Their focus is on building trust, increasing public confidence, and delivering effective, community-focused policing that ensures safety and wellbeing for all.

Sergeant 2315 Gemma Rutter joined Wiltshire Police in October 2006. She began her policing career with initial training in Warminster before taking up her first operational role as a response officer in Devizes. She later moved to Trowbridge, continuing in response policing before transitioning to CID in 2017.

After five years working as a Detective Constable within Central CID, she was promoted to the rank of Sergeant and returned to Trowbridge as a Response Sergeant. She also spent time covering the County Duty Inspector role before joining the Trowbridge Neighbourhood Policing Team, where she now leads both the Melksham and Bradford on Avon teams.

With experience policing across much of the county and involvement in a number of large-scale policing operations, Sergeant Rutter brings a wealth of operational and investigative expertise to her current role. Her particular passion lies in community policing that places families at the centre of crime prevention strategies - working closely with parents and guardians to deter youth crime through diversion, education, and where necessary, prosecution.

Sergeant Rutter remains committed to building strong community relationships and delivering a local policing service that is visible, effective and responsive to the needs of residents.

PC Jennifer Miller brings nearly two decades of dedicated service to Wiltshire Police. With 13 years of experience in response roles across Trowbridge and Warminster, Jen developed a strong foundation in frontline policing, managing a wide range of incidents and community concerns.

For the past 6 years, Jen has been a key member of the Neighbourhood Policing Team, focusing on Melksham and Bradford on Avon. In this role, she has built strong relationships with local communities, working closely with residents and partners to address local issues and improve safety across the area.

Jen’s commitment to community engagement and proactive problem-solving continues to make a positive impact in the villages she serves.

PCSO Laura Wallace is a valued member of the Neighbourhood Policing Team for Bradford on Avon Rural. She is committed to supporting the area’s diverse rural communities through regular engagement, visible patrols, and close partnership working with local residents and organisations.

Laura works proactively to address local concerns, prevent crime, and support vulnerable individuals. She regularly collaborates with parish councils, schools, and community groups to help maintain safety and promote community wellbeing.

Known for her approachable and supportive nature, Laura is passionate about rural policing and takes pride in being a consistent and trusted presence across the villages she serves.