Are you a pro-active and self-motivated individual looking for a new opportunity where you can utilise and develop your customer service and administrative skills?
We are looking for two skilled administrators to join our Forensic Identification Unit as a Forensic Support Officer.
This is a busy and varied role where you will be required to multi task and work as part of a small team, providing administrative and customer service support to a range of stakeholders both internal and external to our organisation.
In this role your main responsibilities will be:
Acting as a point of contact for all queries that come into the department, ensuring professional customer service standards are maintained.
Undertaking a range of administrative duties including the booking of transport and accommodation, filing, scanning, and responding to queries using email, phone and face to face communication methods.
Managing the receipt, distribution and dispatch of forensic exhibits, checking courier datasheets against information on evidential packages.
Maintaining departmental records and document collections, undertaking weeding and archiving of custody samples.
Checking stock levels, processing and issuing equipment orders
Ensuring all duties undertaken are completed in compliance with department policies and procedures.
Skills experience and qualifications required:
Experience of working in an administrative role and following office procedures.
Skilled computer user with a minimum typing speed of 30 wpm
Experience of creating and maintaining both electronic and manual records
Ability to retrieve and interpreting information
Excellent verbal and written communication and customer service skills
Ability to work on own initiative and as part of a team.
We have two part-time positions available both working 22.2 hours per week. One working Monday – Wednesday and the other Wednesday – Friday.
To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years.