What happens when you report a damage-only road traffic collision (RTC)?

If your collision is damage only, Wiltshire Police will not routinely investigate it as this is a matter for your insurance company. 

Where details have been exchanged between the people involved, there is no need to report this incident to the police. Should investigations conducted by your insurance company show any exchanged details as false, this matter can then be reported to the police, either online or by visiting a police front counter. 

Where no details have been exchanged, you should report this to the police, preferably online, whereby you will be given an instant referral number to provide to your insurance company. 

Alternatively, report the incident via a police front counter. Here you will receive a Wiltshire Police incident number to provide to your insurance company to confirm you have reported the incident. 

Reports will only be investigated where it is proportionate and in the public’s interest to do so, such an allegation of poor driving or excess speed that has resulted in significant damage. Further action will also be taken in cases where a driver is not insured.