ACC Local Policing Directorate plan on a page

Our Mission

Keeping Wiltshire Safe

Our Vision

A progressive and inclusive organisation, proud to deliver a consistently professional police service, built on trust, understanding and respect

Our operational priorities

• Safer Public Spaces
• Violence
• Burglary

Our Foundations

• People
• Communities
• Resources
• Partnerships

Our Victim Pledge

To provide a high quality investigation tailored to the needs of all victims of crime

Delivery Priorities 2022-2025

Serve our communities, keep them safe and prevent crime

• Create a full understanding of first contact and response demand, and align our resources effectively to this
• Increase the efficiency of contact and response through implementing Rapid Video Response (RVR) and Robotics solutions
• Create a positive physical environment in Crime and Communications Centre (CCC) to build a resilient and sustainable capability
• Modernise and implement a fully integrated command and control system
• Launch a Digital Desk within the Crime and Communications Centre (CCC) to manage the online reporting of crime
• Continuously improve culture, workforce, technology, demand management, performance and quality of services within the CCC inline with the National Contact Management Strategy
• Embed and deliver the Neighbourhood Policing Community Commitments
• Deliver locally the seven pillars of neighbourhood policing
• Review and align neighbourhood resources to the current understanding of demand
• Alignment to the NationalCitizens in Policing (CIP) strategy, creating a Force delivery plan to meet key CIP objectives
• Develop Community Action Initiatives (CAIs) to support locally based harm reduction
• Implement a delivery plan which aligns to the national retail crime action plan, addressing the concerns of retailers and local businesses.
• Work with the Office of the Police and Crime Commissioner (OPCC) and Community Safety Partners (CSPs) to deliver against the Serious Violence duty aims and objectives
• Work with the OPCC to drive more effective CSP working and a redeveloped Anti-Social Behaviour (ASB) strategy that manages demand and risk across agencies
• Seek crime reduction funding opportunities from private sector and business, and work with the OPCC to access Home Office funding schemes that target issues affecting local communities
• Increase the capacity of the Problem Solving and Crime Prevention capability to provide tactical support to local officers
• Support Operation Ragwort through the delivery of a dedicated strategy and action plan around rural crime
• Prevent crime through implementing 'Safe Spaces' and develop the Safety at Night Charter
• Maintain a relentless focus on delivering the operational priorities

Deliver an efficient, effective, affordable and sustainable police operating model configured to meet demand

• Use Body Worn Video Camera (BWVC) management information to improve performance, service delivery and policing legitimacy
• Maximise the use of productivity tools within Pronto to gain measurable benefits and efficiencies.
• Identify and reduce inappropriate demand and work with partners to implement Right Care Right Person to provide a more appropriate service

To embed a culture of organisational learning and continuous improvement

• Implement the use of Problem-Solving techniques in all business areas, and measure the use and effectiveness of plans

Attract, retain, develop and inspire our workforce supported by high standards of leadership and professionalism

• In line with the Force operations Strategic Risk Assessment, address any operational deficiencies linked to specialist skills and capabilities