Chief Constable Kier Pritchard said: “I recognise this is a significantly concerning report. My responsibility as Chief Constable is to deliver a local policing service that the people of Wiltshire expect, pay for and deserve. I remain resolute in our effort to improve.
“I acknowledge the findings from HMICFRS and accept the recommendations outlined in their report - we take the concerns raised very seriously and we are already taking prompt and comprehensive action to address these.
“Whilst we have been working hard to drive improvements in our service to our communities, we will be relentless in our focus on accelerating our work to do what is needed to improve our service. We fully accept that we need to move quickly to make improvements in some critical areas and we will turn the inspection feedback into tangible activity that you will see.
“I know people join Wiltshire Police to make a difference and protect our communities, and it is clear from this report we have not been doing that to the standard and expectation the public have of us. As a Force, whilst we are bitterly disappointed by the findings of the inspection, we are determined to address the improvements set out in the report.
“Improving service delivery is my highest priority as your Chief Constable.”