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A cornerstone of British policing is the ethos of ‘policing by consent’. In order to maintain legitimacy and an ability to police by consent, it is vital that the public support policing at every level. To achieve this there must be underlying trust and confidence in policing and this can only be built and maintained through engaging with the public.
Engagement with the public has never been more important than it is now. There are high expectations of public services, alongside low trust and confidence within some communities. In addition, newer ways of communicating means that expectations are higher in terms of quick, easy and unhindered access to information.
We recognise that it is only through working together with our communities, and by encouraging their active engagement, that we can help deliver a service that meets the needs of local people.