From 1st March we will no longer take reports of lost property, or take in found property, except in certain circumstances.
The decision is in line with a national move approved by the National Police Chief's Council (NPCC) last year after discussions between police forces.
Lost property we will record
Found property we will receive and record
All other items of found property should be dealt with by the finder, and items of lost property should be recorded appropriately with immobilise, or bike register in the case of pushbikes. Please see the links in the related documents section on this page.
We've put together a series of questions below to help you get to the information you want. Please click on the buttons below to start.
Anything hazardous - firearms, explosives, weapons, ammunition, poison, toxins or dangerous chemicals
Anything stolen - this is considered evidence, rather than 'lost property'
The following only refers to items lost in a public place; a public street, a public park, a town market place, uncontrolled public car parks etc
Any foreign passport, foreign driving license or other foreign identity document
Anything (not including those listed above) lost on private property, or on public transport
This includes any shops, managed shopping precincts, managed car parks, pubs, places of work, hotels, bus companies, trains, taxi firms (whether they are self employed or not) et
Businesses have a responsibility to their employees, visitors and customers to make reasonable arrangements to handle lost and found property. In most cases they should operate their own lost property book and found property store. Lost property should be recorded by the owner of the business responsible for the place the item was lost within.
An identifible item or an item with a serial number
This includes any mobile phones, laptops, computers, smart-watches, tools, televisions, or anything else with a unique identifying number or your name and postcode marked on it
We recommend that identifible property is registered and reported as lost on immobilise.
You need to register the item with immobilise straight away to ensure you have all the relevent serial numbers, sometimes serial numbers can be found on the boxes if you still have them.
Bikes can be reported as lost on immobilise and bikeregister.com
You need to register the bike with immobilise and bikeregister straight away to ensure you have all the relevent frame numbers and identifying marks.
Bank cards, ID cards, driving licenses, passports or other personal documents
Contact the issuing authority to cancel the document or card.
This includes any unidentifible items such as keys, clothing, unmarked jewellery, books, DVDs, unmarked tools etc.
Any finder of the item is required by law to take reasonable steps to return the item to you.
Some areas have a community group on social media that could be used to advertise lost or found property.
If the item was stolen then police will be recording it and a crime reference number supplied to the victim.
If no crime has been committed and the item was lost, then it is not within the remit of the police service to record this.
If the owner of a lost item requires a reference number for their insurers, they must obtain a certificate of loss by reporting it to Report My Loss and paying the small administration fee.