If you need advice about your rights after buying goods or services or if think a business has broken the law you should contact the Citizens Advice (CitA) Consumer Service which provides advice on behalf of Trading Standards.
The CitA Consumer Service will give you free expert advice on any Trading Standards issue.
The CitA Consumer Service will inform Trading Standards of any possible Trading Standards offences including:
You can contact the CitA Consumer Service by calling 03454 040506 or contact the CitA online
Doorstep crime should be reported to the police as well as Trading Standards.
If you suspect someone of selling fake or counterfeit items on social media report the post directly to social media platform (e.g. Facebook) as well as Trading Standards.
If you suspect someone of selling stolen goods please contact police on 101.