They are responsible for undertaking further investigation and reporting criminal activity to us where appropriate.
Fraud that doesn't involve your bank or card company should be reported to the business or organisation concerned. Depending on their advice, you may then need to report this to us on 101.
Where an additional crime has been committed with the fraud, for example, you have had your wallet or purse stolen or the card used fraudulently was taken as a result of a burglary, then this should still be reported to us on 101.
Some steps you can take to protect yourself:
If you are a victim of card fraud or online banking fraud you have protection through legislation, which states that you will not be liable for any losses unless you have acted fraudulently or without reasonable care.
Action Fraud can provide help and information online or by calling 0300 123 2040.