Data protection legislation gives you the right to see personal information we hold about you. This is known as 'subject access'.
There are some exemptions to this right, but generally anyone making a request has the right to know whether we hold information about them and what this consists of.
The legislation also places a number of obligations on us about how we provide this information, and gives us a duty to provide advice or assistance to anyone seeking information (for example in order to explain what is readily available or to clarify what is wanted).
The legislation is enforced by the Information Commissioner, which regulates the Freedom of Information and Data Protection. More information can be found at the Information Commissioner's Office.
The legislation requires us to respond to requests within 30 days.
Please note that due to an unprecedented number of requests being received into the Force Disclosure Unit, for the foreseeable future requests are now being triaged and addressed in the following order; disclosures required by the Family Court, Subject Access requests and FOI requests. We will also continue to respond to Legal Aid requests. Every effort will be made to meet our statutory timescales for responses, and we ask for your understanding.
You can request information that may be held about you on the Police National Computer, such as previous prosecutions or convictions.
You can either do this online at the Association of Chief Police Officers Criminal Records Office (ACRO) website, or by completing form ACRO SAR1.
ACRO carries out these checks on our behalf. When you complete this form you need to send it directly to ACRO. ACRO will reply directly to you at the postal address you provide.
All submissions and enquiries relating to this process should be directed to ACRO.
You can also ask to see information we hold on you such as statements, incidents you have been involved in and records of interviews.
To do this, you can either submit a request online or download Form 135 from the links on this page. If you prefer to download a paper copy, you will need to submit it to the Force Disclosure Unit at the address below.
If you wish to apply for information held on the Police National Computer and information held by us, you will need to complete both forms and submit as above. Be sure to indicate that you have made application to both ACRO and Wiltshire Police on Form 135.
Application forms can be downloaded from the link provided or they can be requested from:
Force Disclosure Unit
Once your completed application has been received it may take up to 30 days to provide you with information.
The ACPO Criminal Records Office (ACRO) operates a scheme offering Police Certificates to those individuals who are required to have a police check in order to obtain a Visa for such places as Australia, Canada, New Zealand, South Africa, United States of America, Bahamas, Belgium & Chile. For details of a full list of countries please contact ACRO direct.
In such cases, there is no requirement for individuals to request a subject access check in addition to an ACRO Police Certificate. Those wishing to travel to countries not included in this scheme can still make a subject access application via ACRO for their PNC history.
Please note that this Certificate is processed entirely by the ACPO Criminal Records Office (ACRO). All submissions and enquiries relating to this process should be directed to ACRO, who can be contacted using the following information:
Telephone: 0845 6013999(during their office opening hours of 8:30-16:30, Monday to Friday)
Address: ACRO, PO Box 481, Fareham, PO14 9FS