We have had a values based culture since 2012, and in April 2018 the College of Policing brought values into policing across the whole country.
Chief Constable Kier Pritchard explains:
"Values are at the heart of everything we do in the police service, they have to be lived and role modelled every single day to be truly meaningful.
"Our values reflect the principles that underpin the Code of Ethics and our officers, staff and volunteers know how important it is that we uphold the Code and live by the values to truly earn and maintain the trust of our community."
The values of the police service are Impartiality, Public Service, Transparency and Integrity.
This value links to the principles of fairness and objectivity from the Code of Ethics.
As a police service, we must show impartiality throughout all our dealings with colleagues, partners and members of the public. This is achieved by being unprejudiced, fair and objective. We consider different sides of a situation and ensure that each side is given equal consideration. We do not favour one person or group over another, acknowledging that discrimination increases feelings of unfairness and makes our jobs harder to do. We must not allow personal feelings, beliefs or opinions to unfairly influence our actions in any situation.
We assess each situation based on its own merits ensuring we are fair and consistent in our actions. We are clear in our rationale for the decisions or actions we take ensuring they are clear and evidence-based.
This value links to the principles of respect and selflessness from the Code of Ethics.
As individuals and as part of a wider organisation, we have a responsibility to ensure that we act in the best interests of society as a whole. Improving the safety and well-being of the public underpins all that we do. We constantly think about how to create the best possible outcomes for those we serve and we take personal responsibility for delivering these. We show resilience and determination to overcome barriers and to provide the best outcome.
We are dedicated to work in the public interest, engaging and listening to their needs and concerns. We work to make sure that the public feel valued and engaged, which helps to build confidence in the police service. We are respectful to the needs and concerns of different individuals and groups.
This value links to the principles of honesty and openness from the Code of Ethics.
We are transparent in our actions, decisions and communications with both the people we work with and those we serve. This ensures that we are honest and open in our interactions and decision making. We are genuine with those we communicate with and endeavour to create trusting relationships. We accept feedback and are comfortable in responding to criticism and finding ways to improve.
We build trust with our colleagues, partners and communities by being open about what we have done and why we have done it and by keeping our promises so communities can rely on us when needed.
This value links to the principle of integrity from the Code of Ethics.
We understand and reinforce expectations of professional behaviour and openly recognise good and bad performance. We maintain the highest levels of professionalism, making sure that we always uphold the values and ethical standards of the police service.
We need to build and maintain confidence with the public, colleagues and partners if we are to deliver a modern and effective police service. Doing the right thing is about becoming a role model and upholding public trust.