All Wiltshire Police enquiry offices have been temporarily closed in a move to protect both the public and our officers and staff.
The decision has been made following the latest Government advice on social distancing and staying at home as part of the ongoing fight against coronavirus.
However, we want people to be reassured that they will still be able to contact us through a variety of means, including the 999 emergency and 101 non-emergency numbers, our website, and using the yellow phones positioned outside our enquiry offices.
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FAQs
Which enquiry offices are you closing?
All enquiry offices are closing, including the shared sites at Bourne Hill and Monkton Park.
Why are you closing enquiry offices?
In light of the announcement by government on 23 March 2020 we have taken the decision to temporarily close our enquiry offices until further notice. This applies to all police-owned buildings as well as shared sites at Bourne Hill and Monkton Park.
We are dealing with a national health emergency and the safety of our officers, staff and the wider public is of the utmost importance to us. Continuing to keep enquiry offices open at this time would increase the risks for everyone.
It is vital that our communities comply with the new measures set out by the Prime Minister that required all non-essential shops and community spaces to close, people to stay at home and reduce day-to-day contact with other people.
These measures are there to protect our country, in particular the vulnerable, and will help prevent the spread of the virus in our communities.
I am a registered sex offender. How do I register now enquiry offices are closed?
Please call 101 and ask to speak to or have a message passed to PPD. This would also apply if you need to make an amendment to your registration.
I am on bail. How do I register now enquiry offices are closed?
You will still need to attend the station as per your signing on details, but please use the yellow phone outside the station to ring 101.
I am a foreign national, how do I register now?
Please visit the gov.uk website
How do I report a road traffic collision?
How do I get my seized vehicle released?
Report to station as per the paperwork issued at the time and use the yellow phone.
How do I collect my property which was seized in a police investigation?
We are not offering this service at this time. Information about how to collect property that has been seized to aid an investigation can be found on our website.
How do I speak to my local policing team?
Details about your local Community Policing Team, including local news, crime stats and who your local officers are and how to contact them can be found on our website
I have a specific concern, who can I speak to?
Depending on your concern please either complete the general enquiry form on our website or call our non-emergency number 101.
Always call 999 in an emergency or if a crime is in progress.
I have been asked to produce vehicle documentation i.e. driving license, how do I do this?
Please use the yellow phone outside the station.
How do I make an appointment with an officer or member of staff?
Details about your local Community Policing Team, including local news, crime stats and who your local officers are and how to contact them can be found on our website
If you need to speak to an officer or member of staff who is not part of our Community Policing Teams, please complete the general enquiry form on our website, or call 101.
How do I make a local resolution payment?
Ring 101 and ask to speak to the OIC in the case who may be able to arrange for this to happen
How do I surrender a firearm?
Please do not turn up at police stations with a firearm. We are not able to take receipt of firearms at Police Stations at this time. Please make sure your firearm is stored securely and safely and do not touch it. Call 101 for further advice.
How do I dispose of knives?
Kitchen knives can be recycled at your local household waste recycling centre. If your local centre is closed due to the Coronavirus please safely store kitchen knives as described below, out of the reach of any children in your household, until such a time your local centre reopens.
- Knives should be wrapped safely to prevent them from causing more harm when being transported to the recycling centre.
- Use several layers of newspaper or cardboard to carefully wrap the knife so it cannot pierce through, and seal with sticky tape. Make sure this is secure to stop the knife from being removed or falling out of the wrapping.
Where can I get crime prevention advice and guidance?
