Chahida Boutarfas, our first Moroccan PCSO, talks about her training, three months in to her new job and first posting to Bradford-on-Avon. She's joined by her tutor, PCSO Andrew MacLachlan explaining his role supporting newly qualified officers.
Working on the frontline, as part of our Community Policing Teams, providing a visible and reassuring presence, building links with local communities and assisting policing in non-confrontational roles.
You will give reassurance, acting as an effective crime deterrent, especially regarding intelligence gathering, minor crimes and anti-social behaviour.
The role also involves working with partner agencies, including local authorities and housing associations, to investigate and solve community problems.
In short, you'll help to prevent trouble and make your community safer and stronger.
Although PCSOs do not have the same powers as regular police officers, they still carry a lot of responsibility, and are a critical part of the police service.
PCSOs work a 37 hour week including shifts. Shift patterns consist of a mix of day and evening shifts covering a span of 16 hours from 7am to midnight. Weekend working forms part of the shift pattern.
What are the key tasks?
What skills or qualifications do you need?
To be successful in this role, you must;