Thank you for your interest in Wiltshire Police. Police Community Support Officer recruitment is currently closed. 

What does a Police Community Support Officer (PCSO) do?

Police Community Support Officers make a real difference to policing and local communities. As a PCSO you will be supporting operational Community Policing Teams by providing a visible presence, building links with local communities and supporting front line policing in non-confrontational roles.
In short, PCSOs provide reassurance and visible presence by acting as an effective crime deterrent, especially with regard to minor crimes and anti-social behaviour, that the public demand. PCSOs also work with partner agencies including Local and Unitary Authorities and housing associations to solve local problems.

What are the key tasks?

• Community liaison
• Community safety
• Instigate and support community events
• Work with local schools to gain the trust of young people
• Foot patrol
• Gather intelligence during the course of patrols, such as obtaining the names and addresses of person acting in an anti-social manner
• Traffic control and arranging the removal of abandoned vehicles.

What do PCSOs not do?

PCSOs do not have the same powers as a police officer, so duties would not include arrests, investigating serious crimes nor carry out covert operations.

What skills or qualifications do you need?

To be successful in this role, you must;

  • Be confident and approachable
  • Have good communication skills
  • Have the ability to work on your own, or as part of a team
  • Possess good problem solving skills
  • Demonstrate a flexible working approach
  • Previous experience of dealing with the public and providing a high level of service is essential
  • Have a good standard of health
  • Have a full manual driving licence on appointment

Am I eligible?

Basic guidelines for applicants;

  • Applicants must be at least 18 years old at the time of application
  • There are no minimum or maximum height requirements
  • There is no formal educational requirement,
  • Only applications from British citizens, EC/EEA nationals, Commonwealth citizens, or foreign nationals with indefinite leave to remain in the UK will be accepted
  • A number of convictions will mean a definite or likely rejection of your application, including anyone who has received a formal caution in the last five years, committed a violent crime or public order offence
  • You must be physically and mentally able to undertake police duties
  • You will need to complete a medical history questionnaire and undergo an eyesight test satisfactorily before your appointment can be confirmed
  • Some tattoos (whether visible or not) and facial piercings might be unacceptable.

What are the conditions of employment?

PCSOs will work a 37 hour week including shifts. Shift patterns are decided divisionally, but consist of a mix of day and evening shifts covering a span of 16 hours from 7am to midnight. Weekend working will form part of the shift pattern.

The starting salary is £19,737 per annum rising to £20,763 per annum in two annual increments + 14% SAFF (shift allowance for flexibility). Benefits include pension scheme, 22 days annual leave and access to gym facilities. The SAFF scheme is a financial allowance rewarding those who offer the greatest degree of flexibility and is payable dependent on the working pattern you undertake.  If the working pattern changes or your flexibility becomes more restricted, the allowance may change or even cease.

There is no requirement for you to live within the county of Wiltshire, however, please bear in mind that although consideration will be given to your travelling distance when your posting is determined, you may be posted to any station within the county and no travelling expenses are payable for journeys to and from the workplace. Postings would be provided during your training period.

Full training will be given, including:

  • The role and powers of a PCSO
  • Basic law
  • Problem solving
  • Communication skills
  • Personal safety
  • First aid

PCSOs will wear a uniform - distinctive by their blue shirts, epaulettes and bands around the hat.

What is the recruitment process?

Applicants - please note the timetable below:

Recruitment open - 30 June - 20 July 2017

Shortlisting - w/c 31 July 2017

Shortlisting result - w/c 21 August 2017

Assessment centre (Devizes HQ) - 28 August to 8 September 2017

Assessment centre results - September 2017

Medical and Fitness (Devizes HQ) - individual dates will be confirmed

Uniform appointments - w/c 16 October and 23 October 2017

Start date - 2 January 2018

Training in total is 18 weeks and no leave can be taken during that time.

Please note all applicants will be subject to medical and fitness tests, vetting security checks, referencing, biometrics and drugs & alcohol testing. 

For successful appointees, there will be a 6 month probationary period.

Recruitment Forms

docHow to complete competency based applications

docPCSO_Application_Form  or

pdfPCSO_Application_Form  - please use one or the other format but not both.

pdfPolice Community Support Officer Job Description


Further Information

Further details on becoming a PCSO are available from Police Could You?

If you would like any further information or have any questions please contact Recruitment on This email address is being protected from spambots. You need JavaScript enabled to view it. or 01380 861121.

Please send completed application forms to This email address is being protected from spambots. You need JavaScript enabled to view it.

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