Twitter Facebook YouTube RSS feeds Google+
close

You can use the accessibility toolbar below to do the following:

  • Point at text and have it read out to you
  • Select text and save as a MP3 audio file
  • Highlight text to make more prominent
  • Increase or decrease the font size

For a more detailed explanation of how this toolbar works click on the question mark button.

Accessibility
Customer Service standard PDF Print E-mail

Wiltshire Police aims to achieve high quality standards of customer service standards in the communities we serve - and we do this by LISTENing to you.

The LISTEN principles that we follow underpin our commitment to providing you with the best possible service in our vision to make Wiltshire the safest county in the country.

We are committed to:

L 

Listen, by showing care, compassion and responding to your concerns
I

Inspire your confidence in us by being professional and competent
S

Support you with information by explaining what will happen and what we will do
T

Take ownership by resolving situations in a positive manner and aiming to meet your expectations
E

Explain what we can and cannot do and be realistic and positive in doing so
N

Notify you by keeping you informed and updated on what is happening