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Information about 101 PDF Print E-mail


The non-emergency number for Wiltshire Police is 101.

The national roll out of this new non-emergency number was part of a national programme to make it easier for you to contact your local police.

101 should be used for non-emergencies such as:

  • contacting local officers
  • getting crime prevention advice
  • making us aware of policing issues in your local area
  • making an appointment with a police officer
  • for any other non-emergency
  • reporting a crime (unless crime in progress, when you should dial 999)

Key Facts about 101

  • 101 has not replaced 999
  • It has replaced our 0845 non-emergency number
  • If you are deaf, hard of hearing or speech impaired, you can textphone us on 18001 101
  • Calls to 101 from landlines and mobiles cost 15 pence per call, no matter what time of day you call or how long your call lasts.
  • You can also use this website to contact us


999 should be used for an emergency, when a crime is happening, someone suspected of a crime is nearby, someone is injured, being threatened or in danger.

For more information about 101;

Internal link Please take a look at our Frequently Asked Questions

Video clip Video clip of a montage of interviews including Nick Herbert, Commander Ian Dyson 

Video clip 101 promotional film

PDF document 101 flyer

PDF document 101 poster