Protecting Adults at Risk

The duty of care in respect of safeguarding rests with all public services having contact with the general public, but the prevention, identification, investigation, and detection of criminal offences against adults at risk is a fundamental role of the police service.

Wiltshire Police takes allegations of abuse against adults at risk seriously and within the Public Protection Unit there is the Safeguarding Adults Investigation Team (SAIT) who investigate allegations of crime committed against an adult at risk by a person in a position of trust or someone with a responsibility of care.

An adult at risk is anyone aged 18 or over who;

  • has needs for care and support (whether or not the authority is meeting any of those needs),
  • is experiencing, or is at risk of, abuse or neglect, and
  • and as a result of those needs is unable to protect himself or herself against the abuse or neglect or the risk of it.

 Abuse can take the form of physical, sexual, financial, neglect, emotional, psychological and discriminatory nature.

What to do if you think that an adult at risk is being abused in Wiltshire:

If you have any concerns about a vulnerable person being abused you should contact:

Social Care Help Desk
Tel:  0300 456 0111
Textphone: 01225 712501
Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.
Weekdays:  Monday – Thursday - 08:30 – 17:20 Friday - 08:30 – 16:20
If you need urgent help outside of these hours, you can telephone the Emergency Duty Service on 0845 607 0888.

What to do if you think that an adult at risk is being abused in Swindon:

If you have any concerns about a vulnerable person being abused you should contact:

Swindon Careline
Tel:  0800 085 6666
Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.
Weekdays:  Monday – Thursday - 08:30 – 17:20 Friday - 08:30 – 16:20
If you need urgent help outside of these hours, you can telephone the Emergency Duty Service on 01793 436699.

If there is a danger to life, a risk of imminent injury or that a crime is currently taking place, call the Police by dialing 999 if an emergency or 101 in non-emergency situations.

If the adult at risk is living in a registered care home or receiving domiciliary (home) care services, you can contact the Care Quality Commission (CQC)  on  03000 616 161.

Alternatively if you are seeing a public service professional, such as a social worker, community nurse, GP, probation officer or district nurse, you can share your concerns with them. They have responsibilities under the county's safeguarding adult’s procedure and can advise you about what to do next.

Local organisations which can provide support

National organisations which can provide support

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