If you feel dissatisfied with the conduct or behaviour of a police officer, member of police staff, or special constable then you can make a complaint. You can also complain about police policies, strategies or general standards.
Ways to make a complaint
You can register your complaint by using any of the methods below. However to avoid duplication, please submit your complaint using only one of the methods.
To make a complaint online fill in the Make a Complaint form. (Link to new complaint form)
To make a complaint in person please visit a police station. To find your local police station, go to our Police Stations page.
Please ensure that you provide your address, date of birth and a telephone number so that we are able to contact you. Without these details it will not be possible to progress enquiries into the issues raised.
Write a letter and post it to:
Professional Standards Department
Wiltshire Police Headquarters
To make a complaint by phone, please call 101.
Through other agencies
Alongside direct contact with Wiltshire Police, you can use the Independent Police Complaints Commission (IPCC) online complaint form, which will be forwarded automatically to Wiltshire Police’s Professional Standards Department.
You can also make a complaint by contacting your solicitor, your local MP, the Citizens Advice Bureau or support agency such as Support Against Racist Incidents (SARI).
To access complaints information in alternative formats visit the IPCC website.
Deaf, hard of hearing
A video has been produced by the Independent Police Complaints Commission and explains in BSL how you can make a complaint.